Slack’s cloud-based services and infrastructure have managed to keep pace as the surge of at-home workers has caused usage to skyrocket. Stephen Franchetti is Head of Business Technology and IT at Slack, a provider of cloud-based team communication and collaboration services. Before joining Slack in 2017, Franchetti held a number of IT leadership roles at Workday and, for close to 20 years, Cisco Systems.As the coronavirus pandemic forced companies and other organizations to institute work-from-home policies, demand for Slack’s team communications and collaboration solutions rapidly spiked. Over the course of one week in mid-March. Slack saw the number of “simultaneously connected users” jump from a record high of 10.5 million to 12.5 million.To read this article in full, please click here
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